1. What is bespoke jewellery?
Bespoke jewellery is custom-designed and handcrafted jewellery made specifically to your tastes, ideas, and requirements. Unlike off-the-shelf pieces, bespoke jewellery is unique, allowing you to create a one-of-a-kind item that reflects your style and story.

2. How does the bespoke jewellery process work?
Our bespoke process typically involves a consultation to discuss your vision, preferences, and budget. We then create initial design sketches or 3D models for your approval. Once the design is finalized, our skilled artisans handcraft the piece using the finest materials. You’ll be kept involved throughout to ensure your complete satisfaction.

3. How long does it take to create bespoke jewellery?
The timeframe varies depending on the complexity of the design, materials used, and current workload. Generally, bespoke pieces take between 4 to 8 weeks from consultation to completion. We always aim to deliver within agreed timelines and keep you informed along the way.

4. Can I bring my own gemstones or materials?
Absolutely! We welcome customers who want to incorporate personal gemstones, heirloom diamonds, or other materials into their bespoke piece. Just let us know during your consultation, so we can assess and incorporate them safely.

5. What types of jewellery can be bespoke made?
Virtually any jewellery item can be custom-made — rings, necklaces, bracelets, earrings, pendants, cufflinks, and more. Whether it’s an engagement ring or a statement piece, our craftsmen can bring your ideas to life.

6. How much does bespoke jewellery cost?
The cost depends on factors such as design complexity, choice of materials, gemstones, and craftsmanship involved. During your initial consultation, we provide a clear quote and work with you to create a piece that fits your budget.

7. Can I make changes during the design process?
Yes, your input is highly valued! We encourage you to provide feedback on designs or prototypes, and we can make revisions to ensure the final piece meets your expectations.

8. Do you offer engraving services?
Yes, personalized engraving is available for many bespoke pieces. Whether it’s a special message, date, or initials, engraving adds an extra personal touch.

9. What happens if I don’t like the finished piece?
We strive to ensure you love your bespoke jewellery by involving you throughout the process and making revisions as needed. Because bespoke jewellery is custom-made, returns are generally not accepted, but we work with you to resolve any concerns to your satisfaction.

10. Is bespoke jewellery covered by warranty?
Yes, all our bespoke jewellery comes with a warranty covering craftsmanship defects. We also offer repair and maintenance services to keep your jewellery looking its best for years to come.

11. How do I get started with bespoke jewellery?
Simply contact us to schedule a consultation—either in person, over the phone, or via video call. We’ll discuss your ideas, answer your questions, and guide you through creating your perfect piece.